Did This Laundry Service Respond To A Bad Yelp Review With A Violent Threat?

Not the establishment in question. (Scott Lynch)

Not the establishment in question. (Scott Lynch)



Emma used the same wash-and-fold laundry service at a laundromat in her neighborhood in Brooklyn, NY for years, and had a bad experience in August. She did what people normally do in that situation: she left them a one-star but respectful Yelp review, and switched to using a different place. Just another day in the free market… until she received a threat by private message that contained her home address.

Here’s what she found in her Yelp private message inbox (it contains some nasty language):


laundry


The blurred out part is her home address, obviously. People say terrible things on the Internet, sure, but they don’t usually contain the exact floor that your apartment is on and come from the people who used to deliver your underclothes to your door. She shared her message with Twitter (which is how we learned about it) and her local subreddit. While the account that sent this message wasn’t affiliated with the business in any way, you can’t blame Emma for assuming that it was.


We contacted the laundromat, speaking to the owner and to his son. Both men seemed shocked at the nastiness of the threat and said that they don’t use Yelp, to respond to customer reviews, let alone using it to bully former customers into taking down bad ones. That is not a very well thought-out business tactic. Michael Calascione, the owner’s son who was working in the shop at the moment he talked to Consumerist, mentioned that a worker who had recently been fired had threatened to ruin the business’s reputation online.


The person who sent the threat seemed to have very specific interests, though, leaving two reviews of other laundromats in the same neighborhood, making sure to bad-mouth Laundry on 3rd in both of those reviews. Posting a few bad fake Yelp reviews is one thing, but once Emma shared the threat she received, her complaint against the laundromat left Yelp and spread everywhere. We can’t prove anything definitively, but it looks like the threat came from a person with a grudge against the business. The people who run the business think that they know who that person is. So what happens next?


We spoke to Public Citizen’s Paul Alan Levy, an attorney who has been involved in cases where a company would like to unmask a Yelp reviewer. He told Consumerist that it is possible to subpoena websites as part of a criminal investigation or a civil lawsuit. The business owners could file a civil suit against the person who made the threat if the police don’t want to get involved, but that would involve hiring a lawyer to sue the person who made the threat.


If this is found to be a serious threat, the local prosecutor would investigate, sending a subpoena to Yelp asking for the information they have about the person behind the account that sent the message. That presumes that the local authorities take threats sent by anonymous (but maybe not so anonymous) people seriously.


Between Emma and the laundromat owners, they have the e-mailed threat, and they have messages from the person they suspect of sending it where that person threatens to mar the business’s reputation in online reviews. Will that be enough for the authorities to actually do something about? We’ll keep you posted.




by Laura Northrup via Consumerist

50 años de mi Instituto Diego Tortosa





via EDUCACIÓN Y T.I.C. http://ift.tt/1zq59E5

Cómo alimentar al monstruo de los contenidos #infografia #infographic #marketing

Hola: Una infografía sobre cómo alimentar al monstruo de los contenidos. Vía Un saludo



TICs y Formación http://ift.tt/1IktmSk Via Alfredo Vela y www.bscformacion.com

Cómo alimentar al monstruo de los contenidos #infografia #infographic #marketing

Hola:


Una infografía sobre cómo alimentar al monstruo de los contenidos. Vía


Un saludo


Cómo alimentar al monstruo de los contenidos

Cómo alimentar al monstruo de los contenidos





Archivado en: Infografía, Marketing on line, Sociedad de la información Tagged: Infografía, internet, Marketing, tic



from TICs y Formación http://ift.tt/16rItaZ

via Alfredo Vela Posteado por www.bscformacion.com

Usuarios activos de las diferentes Redes Sociales #infografia #infographic #socialmedia

Hola: Una infografía con los usuarios activos de las diferentes Redes Sociales. Vía Un saludo



TICs y Formación http://ift.tt/1ACPcwj Via Alfredo Vela y www.bscformacion.com

Usuarios activos de las diferentes Redes Sociales #infografia #infographic #socialmedia

Hola:


Una infografía con los usuarios activos de las diferentes Redes Sociales. Vía


Un saludo


Usuarios activos de las diferentes Redes Sociales

Usuarios activos de las diferentes Redes Sociales





Archivado en: Infografía, Redes Sociales, Sociedad de la información Tagged: Infografía, internet, redes sociales, tic, Web 2.0.



from TICs y Formación http://ift.tt/1ACOEGE

via Alfredo Vela Posteado por www.bscformacion.com

7 Razones por las que Elegir WordPress para Crear tu Blog #infografia #infographic #socialmedia

Hola: Una infografía con 7 Razones por las que Elegir WordPress para Crear tu Blog. Vía Un saludo



TICs y Formación http://ift.tt/1CCn5On Via Alfredo Vela y www.bscformacion.com

7 Razones por las que Elegir WordPress para Crear tu Blog #infografia #infographic #socialmedia

Hola:


Una infografía con 7 Razones por las que Elegir WordPress para Crear tu Blog. Vía


Un saludo


7 Razones por las que Elegir WordPress para Crear tu Blog

7 Razones por las que Elegir WordPress para Crear tu Blog





Archivado en: Infografía, Sociedad de la información Tagged: Blogs, Infografía, internet, tic, Web 2.0., Wordpress



from TICs y Formación http://ift.tt/1yRzXKp

via Alfredo Vela Posteado por www.bscformacion.com

Perfil del desarrollador de software libre #infografia #infographic #software

Hola:


Una infografía sobre el Perfil del desarrollador de software libre. Vía


Un saludo


Perfil del desarrollador de software libre

Perfil del desarrollador de software libre





Archivado en: Infografía, Sociedad de la información Tagged: Infografía, informática, internet, Software, tic



from TICs y Formación http://ift.tt/1zYibcz

via Alfredo Vela Posteado por www.bscformacion.com

Perfil del desarrollador de software libre #infografia #infographic #software

Hola: Una infografía sobre el Perfil del desarrollador de software libre. Vía Un saludoArchivado en: Infografía, Sociedad de la información Tagged: Infografía, informática, internet, Software, tic



TICs y Formación http://ift.tt/1zYibcz Via Alfredo Vela y www.bscformacion.com

Red de contactos: cómo conseguir empleo en 2015 (eBook de @Infojobs) #empleo #rrhh

Hola:


Os dejo con Red de contactos: cómo conseguir empleo en 2015 (eBook de @Infojobs).


Un saludo




Archivado en: Inserción laboral, RRHH, Sociedad de la información Tagged: Inserción laboral, internet, RRHH, tic



from TICs y Formación http://ift.tt/1KpsYQd

via Alfredo Vela Posteado por www.bscformacion.com

Red de contactos: cómo conseguir empleo en 2015 (eBook de @Infojobs) #empleo #rrhh

Hola: Os dejo con Red de contactos: cómo conseguir empleo en 2015 (eBook de @Infojobs). Un saludo



TICs y Formación http://ift.tt/1zgzOPD Via Alfredo Vela y www.bscformacion.com

West Coast Ports Contract Dispute Means Automakers Must Ship Parts By Plane


The ongoing labor dispute between dockworkers and shipping companies at ports on the West Coast of the United States is affecting more than just the availability of French fries in Japan and Venezuela. McDonald’s has resorted to shipping fries by air, and some auto manufacturers are going to start sending those cargo planes back from Japan filled with car parts.

It’s more economical to assemble vehicles for the American market on the continent where they’ll be sold instead of assembling them in Asia and shipping whole cars across the Pacific. That’s why carmakers based in Japan, South Korea, and China ship parts to assembly points in North America and build the actual cars here, except for a few models with very limited production runs. They use boats, which are slower than air freight but cheaper.


Parts for those cars arrive at the West Coast ports that are currently close to completely shutting down over a contract dispute, though. Due to the labor dispute, automakers have to use air cargo to get parts to their assembly plants in the United States. A representative of Subaru told Reuters that keeping its plants supplied by air cargo costs the company an additional $60 million per month, and without doing so, their plants would have shut down. The company is chartering cargo planes: again, we think they should chat with McDonald’s Japan and arrange to send those planes back full of potatoes.


Honda told Reuters that it is also using air freight to keep American factories going. Toyota commented that it is no longer offering overtime hours to employees, but wouldn’t comment on whether they are keeping factories supplied by air. A representative for Hyundai said that the company mostly sends parts to Eastern ports, since it assembles cars in Alabama.


Japan automakers hit production snags as U.S. port dispute drags on [Reuters]




by Laura Northrup via Consumerist